Standard Service Requests
Submit Sourcing, Freight, Marketing, Sales, E-commerce, and Training requests without re-entering saved identity and company details.
Loyal Customers
A protected workspace for approved Korvex customers.
Loyal-customer access is application-based. Korvex reviews the business application before sending a secure invitation and activating portal access.
Approval Flow
Application first. Account activation only after approval.
Applicants do not choose a password or receive active portal access before Korvex completes the review and invitation process.
- 01
Submit an application
Provide the applicant, company, requested services, and reason for requesting loyal-customer access.
- 02
Admin review
Korvex reviews the application and may request more information, reject it, or approve it.
- 03
Express setup
When approved, Korvex configures Express eligibility and the customer-specific internal pricing rule.
- 04
Secure invitation
The approved applicant receives a secure, single-use invitation. No active portal account is granted at application submission.
- 05
Verify and create a password
The customer verifies the approved email address and creates a password through the invitation flow.
- 06
Active portal access
The account becomes active and the customer may use the features approved for the account.
Portal Experience
The approved customer experience in one place.
Request History
View the customer-safe status, estimates, permitted attachments, messages, and history for your own organisation.
Express Quotations
Eligible active customers may request DHL-connected Express quotations and see only the final Korvex customer price.
Wallet & Ledger History
View the available wallet balance and permanent customer-visible credit and quotation-debit history.
Express & Wallet
Express quotation issuance is connected to the customer wallet.
Korvex receives wallet funding outside the platform and an authorised admin records confirmed funds. Customers cannot top up online through the version-one platform.
When an eligible customer requests an Express quotation, the final Korvex amount is compared with the available balance. A successful quotation deducts the full final amount and stores the linked transaction in wallet history. Insufficient balance produces no debit and no successful quotation.
Balance sufficientQuote issued + full amount debited
Balance insufficientNo debit + quotation declined
Customer screens never reveal the DHL base cost, internal percentage, markup, or Korvex profit.
Ready to apply for loyal-customer access?
Submit the application for Korvex review. Approval is not automatic.